What is a skin test?
- A skin test is a small amount of hair dye that we place in the crease of your elbow and leave for 45 minutes before washing it of with lukewarm water to check if you have an allergy. We do this at least 48 hours before your colour appointment.
Why do we skin test?
- When we skin test we are checking to see if you have an allergy to PPD, a chemical that is often found in hair dyes. As you can develop an allergy suddenly we must carry out skin tests for your own safety.
What happens if I am late to my appointment?
- If you know you are going to be late please ring us to let us know. we will then advice you if you will still have enough time for the appointment to carry on or if you will need to rebook.
Do we offer parking?
- Unfortunately we don't have any client parking but here is a map to show all the available car parks around our salon:
Can I bring picture of what I want?
- By all means please do! It helps stylists to really see what you are looking for but please remember sometimes the outcome will take more than one appointment or be unrealistic for your hair type. Your stylist will always talk you through the process and make sure you are happy before beginning.
Why do different stylists cost more than others?
- The price charged by a stylist reflects there experience so a stylist of 10 years will charge more than a stylist of 3 years. This also means that we can offer a better range of prices to suit everyone's budgets.
Do we have a cancellation policy?
- Yes we do. We will always do our best to offer you appointments at the times and days most convenient to you and its a shame when we have no shows for appointment times that someone else would liked so therefor we ask that you give us 48 hours notice of a cancelation. We do understand that it isn't always possible but if it is please do!
What brand do we work with?
- Here at Route51 we work with the KAO Salon Division brands such as Goldwell and KMS.
